Privacy Policy

Effective Date: 12/21/2025

At OralEncore, we recognize that your privacy is an extension of our hospitality. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage our curation and catering services.

1. Information We Collect

To provide a bespoke event experience, we collect information that falls into the following categories:

• Contact Information: Name, email address, phone number, and physical address (for event planning and site visits).

• Event Details: Guest counts, event dates, and venue locations.

• Preferences and Curation Data: Information regarding your aesthetic preferences, floral choices, and event vision.

• Sensitive Health Data: Specific dietary restrictions or food allergies for you and your guests.

• Financial Information: Payment details processed through our secure third-party payment gateways (we do not store full credit card numbers on our local servers).

2. How We Use Your Information

We use your data strictly to execute your event at the highest standard:

• To create personalized proposals and menus.

• To coordinate with trusted third-party partners (e.g., florists, rental houses) involved in your specific event.

• To process payments and provide tax receipts.

• To send occasional newsletters or seasonal menu updates (only if you have opted in).

3. Discretion and Confidentiality

Given the high-end nature of our services, we understand the importance of discretion.

• Non-Disclosure: We do not sell, trade, or rent your personal information to outside marketers.

• Guest Lists: Any guest lists provided for seating charts or place cards are treated as strictly confidential and are destroyed or deleted following the conclusion of the event, unless otherwise requested.

• Photography: We may request to take photos of our "curated tableaus" or food for portfolio use. However, we will never publish photos identifying you, your guests, or your private residence without your explicit written consent.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encrypted communication (SSL), secure cloud storage for event files, and restricted access to sensitive dietary information only to the culinary team "on a need-to-know" basis.

5. Third-Party Links and Service Providers

Our website may contain links to our partners (e.g., a specific furniture rental company). We also use third-party tools for analytics (like Google Analytics) to improve our site’s performance. These third parties have their own privacy policies, and we recommend reviewing them.

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.

• Request that we correct or delete your personal information (subject to record-keeping requirements for tax and legal purposes).

• Opt-out of any marketing communications at any time.

7. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your data, please contact our concierge team at:

[Email Address]

Privacy Policy & California Privacy Notice
Last Updated: December, 2025
At OralEncore, we provide high-end catering and event curation. Because our service is deeply personal and often involves sensitive details, we are committed to the highest standards of data protection.
1. Categories of Information We Collect
In the past 12 months, we may have collected the following categories of personal information:
* Identifiers: Name, billing address, event address, email, and phone number.
* Commercial Information: Services purchased, event history, and payment status.
* Sensitive Personal Information: Dietary restrictions or medical allergies (collected only to ensure guest safety).
* Internet Activity: IP addresses and browsing behavior via cookies to improve our website experience.
2. California "Do Not Track" (DNT) Disclosure
California law (CalOPPA) requires us to disclose how we respond to "Do Not Track" signals.
> Notice: At this time, our website does not alter its behavior or change its practices upon receiving "Do Not Track" signals from your web browser. However, we do not track our customers over time and across third-party websites to provide targeted advertising.
>
3. Disclosure of Sensitive Data (Health & Allergies)
As a high-end catering service, we collect health-related data (allergies). Under the CPRA, this is "Sensitive Personal Information." We use this data strictly for the purpose of safely executing your event. We do not use this data for profiling or marketing, nor do we share it with third parties outside of the immediate culinary and service staff required for your event.
4. Rights for California Residents
If you are a California resident, you have the following rights under the CCPA/CPRA:
* Right to Know: You may request a list of the personal information we have collected about you.
* Right to Delete: You may request that we delete your personal information (subject to legal exceptions, such as keeping records for tax/audit purposes).
* Right to Correct: You may request that we fix inaccurate information in our files.
* Right to Opt-Out of Sale/Sharing: OralEncore does not sell or share your personal information with third parties for their own commercial gain or for cross-context behavioral advertising.
* Right to Non-Discrimination: We will never provide a different level of service or charge a different price because you chose to exercise your privacy rights.
5. How to Exercise Your Rights
To submit a request to know, delete, or correct your data, please contact us via one of the following methods:
* Email: [Privacy@YourBusinessName.com]
* Phone: [Your Phone Number]
* Mailing Address: [Your LA-based Business Address]
6. Data Retention
We retain your event-related data for as long as necessary to provide our services and to comply with California’s legal and tax record-keeping requirements (typically 7 years). Guest lists for seating charts are deleted within 30 days of the event's conclusion.